Dealers – Average Tenure, Mechanics (USA-S)

Dealers – Average Tenure, Mechanics (USA-S)

Last Updated: June 1, 2022

About This Ranking

In this ranking, the focus is on the service capability of dealers, and specifically the average tenure of the mechanics, or technicians, on their service teams.

This ranking is specifically focused on the south region of the United States. The Heavy borrows the US Census definition of the south, which includes the following states:

  • Alabama, Arkansas, Delaware, District of Columbia, Florida, Georgia, Kentucky, Louisiana, Maryland, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Virginia, Wesdt Virginia

Note: only employees in-region are included. Only dealers with 10+ employees in-region are included.

Why is this ranking important?

For end users of equipment, machine service is most often their top concern – a leading indicator of a dealer partner’s ability to deliver on the promise of uptime. For manufacturers and dealers, it’s critical benchmark intelligence, helping justify investments and strategic decisions.

If you’d like to dive deeper into the source data and dealer-specific performance, click on the orange button on the right, or visit the FAQs section, down below.

Looking for USA, national rankings? See them here.

The Rankings

RankingRegion NameCompany PageAvg Tenure# PeoplePrimary OEM
1SouthThompson Tractor1242Caterpillar
2SouthLouisiana CAT10.6747Caterpillar
3SouthCarter Machinery9.174Caterpillar
4SouthBoyd CAT8.0116Caterpillar
5SouthAscendum Machinery7.9815Volvo CE
6SouthLinder Industrial Machinery7.9622Komatsu
7SouthASCO Equipment7.2626Case CE
8SouthMustang CAT7.2347Caterpillar
10SouthJames River Equipment7.0430Deere
11SouthHolt CAT750Caterpillar
13SouthRing Power CAT6.7633Caterpillar
14SouthYancey Bros. Co.6.7434Caterpillar
15SouthRDO Equipment6.4215Deere
16SouthScott Equipment6.0919Volvo CE
17SouthWarren CAT5.4959Caterpillar
18SouthH&E Equipment Services5.0349Komatsu
19SouthDoggett - John Deere3.6421Deere
20SouthAlta Equipment2.4511Volvo CE

Frequently Asked Questions

First, did you know that the people behind The Heavy have been building data and insights solutions for the equipment industry for 10+ years?

Due to that deep experience, along with proprietary methods for data collection and structuring, including big data-acquisition methods and AI-powered data cleansing, we have unique methods to build insights products.

For this specific ranking, find out more about our methods by clicking into the linked item in the table above.

As a young business, we are interested in listening to our readers and customers and understanding what they want, so we haven’t yet finalized (as of the publishing of this FAQ), our long term standard for update frequency of this data. That being said, our initial hunch is quarterly.

Absolutely. Email us at and share your interest.

As you would imagine, we do have a roadmap for adding to this list.

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